Privacy Policy

We may collect personal information that you voluntarily provide when you contact us through this website or otherwise communicate with us.

This may include:

• Your name
• Email address
• Telephone number
• Company or organisation
• The contents of your enquiry or message
• Any other information you choose to provide

We may also collect limited technical information when you use the website, such as your IP address, browser type, device information and information about how you interact with the website. The information collected will depend on the technical services and functionality used by the website.

We may use the personal information you provide to:

• Respond to enquiries and requests
• Communicate with you regarding our products, services or business
• Provide information you have requested
• Maintain and improve our website and services
• Manage our business and customer relationships
• Comply with applicable legal and regulatory requirements

We will only use your personal information for purposes that are lawful and compatible with the purpose for which it was collected.

DCD takes reasonable and appropriate measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

Access to personal information is limited to persons who require it for legitimate business purposes or who are otherwise authorised to access it.

While we take reasonable steps to protect information, no method of transmission or storage over the internet can be guaranteed to be completely secure.

We will not sell or otherwise commercially distribute your personal information.

Where necessary to operate our website or provide services to you, personal information may be processed by service providers acting on our behalf. Such service providers will only receive information necessary to perform their relevant services and are expected to handle that information appropriately.

We may also disclose personal information where required or permitted by applicable law, regulation or legal process.

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, to maintain our business records, or to comply with applicable legal and regulatory obligations.

The appropriate retention period may vary depending on the nature of the information and the purpose for which it was collected.

This website may use cookies or similar technologies to support website functionality, security, performance and, where applicable, analytics.

Cookies are small text files stored on your device when you visit a website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Where third-party analytics or other services are used, those services may process information in accordance with their own privacy policies.

This website may contain links to websites operated by third parties.

DCD is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Subject to applicable law, you may have rights in relation to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where there is no lawful reason for us to retain it
• Object to certain uses of your personal information
• Withdraw consent where processing is based on consent

Requests relating to your personal information should be directed to DCD using the contact details below.

DCD maintains a Promotion of Access to Information Act (PAIA) Manual, which provides information regarding access to records held by DCD and the relevant procedures for making requests.

The PAIA Manual should be read together with this Privacy Policy where applicable.

DCD has designated an Information Officer in accordance with applicable South African legislation.

For privacy-related enquiries or requests concerning your personal information, please contact:

Information Officer
DCD Protected Mobility (Pty) Ltd
Email: [INSERT PRIVACY / INFORMATION OFFICER EMAIL]
Telephone: [INSERT TELEPHONE NUMBER]

DCD may update this Privacy Policy from time to time to reflect changes to our website, business practices or applicable legislation.

The latest version will always be made available on this page, together with the date on which it was last updated.

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

DCD Protected Mobility (Pty) Ltd
Newgold Street, Comet Extension 14
Boksburg, 1459
South Africa

Telephone: +27 11 306 8400
Email: pminfo@dcd.co.za

Website: www.dcd.co.za